At STELLAQUEST ENTERPRISE LIMITED, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your privacy. By using our website, bumefe.com, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide better services to our customers. The information we collect may include:
a. Personal Information:
- Contact Information: Name, email address, phone number.
- Payment Information: Credit card details or other payment method data (Note: Payment processing is handled by third-party payment providers, and we do not store your payment information).
- Shipping Information: Shipping address and contact details for delivery purposes.
- Account Information: If you create an account, we may collect your username, password, and other profile information.
b. Non-Personal Information:
- Usage Data: Information about your interactions with our website, including IP address, browser type, device information, pages visited, and links clicked. This information is used to improve the functionality of our website and enhance user experience.
- Cookies: We use cookies and similar technologies to track your preferences and browsing activities. You can adjust your browser settings to block cookies, but some website features may not work properly if you do so.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders.
- Communicate with you regarding your orders, inquiries, and customer service requests.
- Provide personalized experiences on our website, such as product recommendations based on your preferences.
- Improve our website, products, and services.
- Send marketing materials and promotions (you can opt out at any time).
- Comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms.
- Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests from government authorities.
We ensure that any third-party providers we work with adhere to strict data protection practices to keep your personal information secure.
4. Data Security
We take the security of your personal information seriously. We implement a range of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out of Marketing: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any marketing email we send. You can also contact us to update your preferences.
To exercise your rights, please contact us at [email protected].
6. Retention of Your Data
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Third-Party Links
Our website may contain links to third-party websites. These third-party websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.